The Word For The Decade Is “Disruption”

“Disrupt” “Disruption” we hear those words in conference sessions offered with no context as if the very act of disrupting is by definition a good thing.  We see articles about start ups who promote their ability to disrupt the market as their primary differentiator and it has made its way into common usage which is why it’s stuck in my head and I have developed a twitch everytime I hear someone say it like it’s a magic answer to any and all questions.  However I’ve also been doing a lot of work this year in the IoT space and found myself talking about how IoT devices will completely change how businesses and processes work, in much the same way the arrival of the internet itself did.

So if I find the idea of IoT innovations changing customer relationship models, supply and production and delivery models, if I find all of that interesting, exciting and presenting huge opportunities, what’s my problem with “disruption”.

From the Oxford English Dictionary

Disturbance or problems which interrupt an event, activity, or process.

So yes.  The idea of disrupting established industries, rethinking the very core of how they work sounds on the surface to be just an extension of innovation.  Instead of innovating within industries, you disrupt their existing models to innovate outside of the parameters they are forced to work within.  Some of the most famous disrupters include obviously Uber and AirBnb but you could include media content sites such as Buzzfeed or even vaping products.  All of those things have brought huge benefits to their customers delivering services that are a closer precise fit to their needs.  However all of this was done by benefitting from the other aspect of disruption which is talked about a lot less

Disruptor companies often get to ignore existing regulations that exist for the industries they are disrupting.

That’s why Uber gets to be successful, because they avoided having to abide by the same rules as taxi companies, AirBnb avoided rules around hospitality and Vaping companies avoided rules around health regulations. They all take advantage of gaps in the law.  You may say “good for them. I love what they do” and it’s true many industries have not evolved cleanly, they have more and more outdated regulations and they no longer meet the needs of their customers.  However, by dancing through the gaps in the law the customers and employees remain exposed by the lack of protection those laws were put in place to enforce.

I may choose to book an Uber or an AirBnB , assuring myself I know of the risks I take in doing so and you may do the same but regulations are there to protect everyone, even people who don’t understand what they are giving up in using an unregulated service.

I realise this isn’t news to anyone. You all know this and have your own opinions but for me I had to think it through.  I believe in innovation, I believe in the importance of disrupting existing established and outdated working practices,  but I don’t support slicing through protections that are there for customers and employees in order to achieve a goal.  If regulations need changing, if services need to be different then disruption needs to happen by innovating within those existing parameters or campaigning to change them.

Our company has always worked to deliver innovative systems and rebuild / rethink existing processes and we continue to do that.  So where does this take me? I have more thoughts on that but maybe for another day.

Engage – Was It Really Over A Week Ago?

It’s 2am so apologies in advance for any rambling in this post but I’ve been wanting to write about the Engage conference in Antwerp ever since I got back last Thursday (and if I leave it much longer I might as well write about next  year’s conference).

This year Engage was held in Antwerp which is only a 3.5hr drive for me so we met everyone else there who came by train.  Top tip – don’t try and drive in Antwerp, the one way systems will get you every time.  Yet another beautiful city and conference location by Theo and the Engage team.  The Elizabeth conference center was spacious and since there were 400 of us and the Engage team had made sure to provide lots of seating / meeting areas, it felt right.  One thing I really enjoy at conferences is the opportunity to meet people (OK I hate approaching people to talk but I like being part of a conversation) and I had the opportunity for some great conversations with sponsors and attendees. I managed to bore people to death about my latest obsession (docker).  IBM also sent a lot of speakers this year with Scott Souder and Barry Rosen updating us on Domino and Verse futures and both Jason Roy Gary and Maureen Leland there to sprinkle some (Connections) pink around.  There was a lot of open discussion about technology now and what we were each learning and working with along with a fair amount of enthusiasm for what we’re each working with, so thanks to everyone for that.

This year the agenda expanded to including emerging technologies and one of my sessions was in that track – on IoT in the Enterprise, GDPR and data.  I try to aim my presentations at the audience I’m talking to and when it comes to IoT the IT audience naturally has a lot more concerns then line of business managers.  Outside of IT IoT is purely about opportunity but since IT need to take care of the rest my presentation was more technical with a security checklist for deploying IoT devices.  All the opportunity for businesses will inevitably involve a lot of work from IT in the areas of data retention, data analysis, security and process redesign.  Some really interesting technologies are evolving and IoT is very fast moving as evolutionary technologies are so now is the time to start planning how your business can take advantage of the incoming swarm of data and tools.

My second session was on configuring a Domino  / Cloud Hybrid solution with step by step instructions for setting up your first environment.  That presentation is on my slideshare and also shared below.  The key thing to understand about hybrid cloud is that as a Domino administrator you still manage all your users, groups, policies and your on premises and hybrid servers, in fact the only things you don’t manage are the cloud servers themselves.  Getting started with a hybrid cloud deployment is a good way to understand what the potential might be for migrating or consolidating some of your mail services.

As always the Engage team put on an amazing event, lots to sessions to learn from, lots of people to meet and a lot of fun.  I was very pleased to see Richard Moy who runs the US based MWLUG event there for the first time and I’m looking forward to attending his event in the US in August.   Finally my crowning achievement of the week was when no-one on my table could identify either a Miley Cyrus or Justin Bieber song at the closing dinner and none of us considered cheating by using Shazam (I’m looking at YOU Steph Heit and Amanda Bauman :-)).  Theo promises us Engage will be back in May 2018 at a new location.   See you there.

Thoughts On Think

IBM have announced their new one-size-fits-all conference Think 2018 which will take place in Las Vegas next March.  This will consolidate several existing conferences including Connect (previously San Francisco and before that Orlando) , InterConnect (Las Vegas) and World of Watson (Las Vegas).

So to start with I’d like to say this is a great idea and what, as a 20+ year veteran of Connect (Lotusphere) and a newbie to InterConnect, I had hoped for.  However it’s also a lot of content, brands, interests, objectives and attendees to merge together so IBM to their credit are inviting feedback in their JAM session on June 20th on how best to do this.  I couldn’t wait until then and my friends are bored of hearing it so here are my top level ideas

  • Of all things let’s not separate brands into their own locations, especially ICS.  There is enormous value in being part of a larger pool of content, products and speakers
  • How about having a “brand” day at the end of the event or even the beginning so the brand focused strategy sessions could be presented to the brand focused audience.  Those brand days could be held at any hotel in Vegas
  • I’d hope that IBM maintain a single conference location for the main conference even if that means fewer and shorter sessions from everyone.

    To that end, I noticed InterConnect did not have the low level “how to” sessions that we’re used to in Connect. However there are plenty of great ICS user groups all over the world that do have those sessions.  Can we give up trying to find room for them in Think in favour of higher level more strategic sessions ?  I think so.

  • Why not group sessions together by interest area not brand.  ?
    • For developers working with ICS products, wouldn’t they also be interested in other development technologies and opportunities?  Why not have all the developer sessions across all brands near each other
    • As an admin much of my work involves integrating technologies and learning about what’s available across the entire stack.  The most valuable thing would be to make it easy for me to move between sessions / cross brands in one location. Whether it’s ICS, Cognitive, Security or Cloud – it’s all admin and I want to learn about it all.
    • For CIOs attending surely they would be more likely to go to multiple strategy sessions about multiple brands and products if they were located near each other ?
    • Having the opportunity for designated conference areas also increases the opportunities for networking with like minded people
  • Interconnect this year offered pick and go sandwiches and snacks over lunch in the Concourse (showfloor) which was a lot faster and easier than marching 1.5 miles to the aircraft hanger size room where the formal buffet was.  That’s also a huge space that could be freed up for more sessions.  Why not deliver cold sandwich lunches, more informal seating areas and more stations around the conference centre. There are also many places around to grab your own snacks or lunch.  I didn’t eat in the large hall at all after I realised how much time was wasted getting there and back.

Just a few thoughts that have been burbling in my head.  I’ll definitely be joining the JAM and you can register to do and read more about Think here

 

Bending iBooks (Mis)Behaviour To My Will

For those of you that don’t know, I buy a lot of books.  Around 30 – 40 a month.   I used to buy exclusively physical books but I like to keep ones I enjoy to re-read and I am fast running out of house so now about 80% of my book purchases are digital.  Sometimes from the iBookstore and sometimes from Amazon.  I refuse to play the DRM game but that’s a story for another day.  I now have around 3500 books in iBooks that I read via that app on my iPad and phone. In 2011 (I think) Apple introduced “Collections” so I could group books together to make them easier to find.  Apparently Collections have a maximum limit but I’ve never reached it because beyond about 40 they simply aren’t useful to have to scroll through. Here are a few of mine, I have 25 or so more

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The problem is two fold.  With 3500 books and only 40 collections that puts about 90 books per collection which is a lot to scroll through unless they are sorted within the collection.  You can manually sort but Apple has a tendency to randomly resort everything by “most recent” (which seems to be triggered by any kind of update) so you can spend your entire life trying to sort things together.  Take Ben Aaronovitch for instance, a writer a like and I have filed his books under Steampunk/Fantasy (they are “urban fantasy”) but when he publishes a new book every two years it appears at the top of the collection, because it’s the newest.  Meanwhile all his other books are dotted all over the place and what I want to see is what I’d see if I shelved them at home – all the books by one writer grouped together.  iBooks has no way for me to do that and make it stick.  I can view by author but that’s not the same thing as I can’t move around in that view.

So what I wanted was simply to be able to have all books by each writer grouped together to make them easy to find in each Collection.  It turns out the fix for me was to turn iBooks (mis) behaviour against it.  I discovered that adding a book to a Collection actually updates a timestamp within the epub which marks it as recent for sorting purposes.  Even if the collection you are moving a book into is the same one it’s already in so this is what I did

  1. Step 1 in the iBooks app on OSX or iOS search for a writer “Ben Aaronovitch”
  2. Select all books found
  3. On OSX right mouse click and choose “Add To Collection” and select the Collection you want the books in, even if it’s the Collection they are already in
  4. On iOS choose “move” and select the Collection you want the books in, even if it’s the Collection they are already in
  5. That’s it.  No matter where all my Ben Aaronovitch books were they will now be grouped together and sorted at the beginning of my Collection.  I can then go through and do the same to any other writers I want to group

The nice thing is that this is a quick and easy process that can be repeated anytime you buy or download a new book but a writer you’re collecting.

Or maybe it’s just me 🙂

My NWTL Session – An Introduction To Docker

I have been working with Alan Hamilton’s NWTL (New Way To Learn) initiative, recording sessions on Verse On Premises and Docker.  I’m very pleased that the first of these, an introduction to Docker, is available on the NWTL site as a web recording.  If you’re a Business Partner you can register on the NWTL community to access everyone’s presentations here.

Alan has offered for me to share my presentions to a wider non-BP audience on my blog so here is my introduction to Docker aimed at people who would like to understand docker architecture and the work involved to be a docker administrator.

 

Thank you to Amanda Bauman who recorded this with me

My NWTL Sessions – Verse On Premises

As part of Alan Hamilton’s NWTL (New Way To Learn) initiative, I have recorded sessions on Verse on Premises, the first on Installing and the second on integrating it with Connections. My installation session has been updated into this blog entry for VOP 1.0.1 which shipped today May 8th.  I am sharing that and  my second presentation which is on how to integrate Verse On Premises with IBM Connections.  In my example I use Connections 6 as the instructions are the same as for Connections 5.5 but that isn’t supported by IBM currently to YMMV.

To access all the NWTL sessions if you’re a Business Partner you can register here.  Thank you to Amanda Bauman for recording the session with me.

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